Delivery Information

Deliveries within Australia

For deliveries within Australia we offer 2 delivery options: FREE and VIP in Sydney CBD.

At Luxurygiftsonline, we are proud to offer FREE DELIVERY by Registered Australia Post to anywhere in Australia. Whether it’s a personal purchase, a corporate gift or a gift to surprise your partners, friends or family, we’ve got it all covered. Couriered VIP Delivery within Sydney CBD is offered at a cost. Simply choose the appropriate delivery option and type the delivery address at Checkout and we’ll do the rest. Orders will be dispatched promptly once payment has been processed.

The following table outlines the various Delivery options and times:

Delivery Option Delivery Cost Delivery Time
Registered Delivery within Australia FREE 2-6 Days (depends on the distance from Sydney)
Couriered VIP Delivery within Sydney CBD $25.00 flat fee regardless of number of items to the same delivery address Minimum 48 hours booking advice

All Registered Australia Post parcels will be sent in plain and unmarked packaging to assure security and privacy. Gift wrapping and cards are only available for Couriered VIP Sydney CBD deliveries. Please indicate if you need a gift wrapping or a card in the ‘Comments’ box at Checkout. It is a free service.  You can use the same box to notify us of your preferred delivery instructions.

For Registered Delivery within Australia, all orders will require a signature upon receipt. Please provide an address where someone will be available between 9am-5pm to receive and sign for the parcel, otherwise collection from your local post office will be necessary. Business addresses are preferable as the receptionist can sign for your order. Should you not receive your order within the anticipated time-frame, simply email us on info@luxurygiftsonline.com.au and we will follow up.

For Couriered VIP Delivery within Sydney CBD, all orders will require a signature upon receipt. Please provide an address where someone will be available between 9am-5pm to receive and sign for the parcel. If delivery is unsuccessful, it will ordinarily be reattempted, however, we do not accept liability for delay or resending costs attributable to no-one being available at the nominated delivery address to receive the parcel. Should you not receive your order within the anticipated time-frame, simply email us on info@luxurygiftsonline.com.au and we will follow up.

International deliveries

International deliveries of gifts are offered at a flat rate of $30. Tick 'International Delivery' option in Your Shopping Basket to add the delivery fee to your purchase and type the detailed delivery address at Checkout. International orders can not be delivered to the PO Box, so you need to indicate a proper street address of your office or home residence. Orders will be dispatched promptly once the payment has been processed, however, the actual time between the order and when the goods are received depends on the distance between Australia and your country and operational conditions of the local mail and parcel service in your country. If you require a gift to be delivered by a certain date, please allow, at least, 7 to 10 working days for the delivery. You may contact us on info@luxurygiftsonline.com.au if you need to discuss some specific arrangements for your international delivery.

We do not provide any customer information to third parties, except to ensure the successful delivery of your parcel. See our Privacy Policy for more information.